Bali, Indonesia

Valentina
Putri Santoso

Guest Services & Administrative Coordinator

Organized and reliable, with hands-on experience across hospitality, customer service, and administration. I keep things running smoothly, handle people with warmth, and happily take on whatever helps the team succeed.

Get in touch View experience
Portrait of Valentina Putri Santoso
Where I've worked

Experience

Marketing Representative
Montessori School Bali
Jan 2025 — Present
  • Create weekly parent newsletters with school updates, events, and key announcements.
  • Manage social media accounts and produce engaging content to grow community interaction.
  • Design flyers and capture event photos and videos for school promotions.
Front Office
The Island Sports Club, Canggu
Aug 2024 — Nov 2024
  • Assisted padel and tennis players with bookings, equipment rentals, and program information.
  • Coordinated with instructors and prepared courts for smooth daily operations.
  • Resolved member inquiries to keep the front desk welcoming and efficient.
Hostess
Finns Beach Club, Bali
Aug 2023 — Aug 2024
  • Welcomed and seated guests across multiple areas while managing reservations.
  • Escorted guests to daybeds and promoted upgrades to grow revenue.
  • Resolved complaints efficiently and helped organize special events.
Hostess
Village Green, Bali
Jun 2023 — Jul 2023
  • Greeted and directed guests, ensuring excellent customer service.
  • Managed bookings and coordinated with kitchen and wait staff.
  • Handled inquiries and resolved issues promptly to maintain satisfaction.
Administration Officer
PT. K2P, Jakarta
Feb 2022 — Jan 2023
  • Prepared and delivered reports to various departments.
  • Collected, validated, and distributed information to employees.
  • Troubleshot employee concerns and recommended corrective actions.
Cashier
Toko Tanjung Center, Blora
Jun 2020 — Sep 2021
  • Greeted customers and responded promptly to their needs.
  • Operated the register with high accuracy across transactions.
  • Restocked and organized merchandise, resolving concerns efficiently.
What I bring

Skills & languages

Skills

Schedule Management
Office Administration
Customer Service
Cash Handling
Problem Solving
Report Preparation

Languages

IndonesianNative
EnglishIntermediate
SpanishBeginner
PortugueseBeginner

Education

Jun 2017 — May 2020
High School Diploma — Science
SMA Katolik Wijaya Kusuma Blora

Off the clock

🎾 Tennis 🏐 Volleyball 📸 Photography ✈️ Travel 🎧 Music

Let's work together

Looking for someone organized, warm, and dependable for your front desk or back office? I'd love to hear from you.

✉️ valentinanaa11@gmail.com 📞 +62 812 2513 3746 📍 Badung, Bali 80361